Do you have
some Questions?
Certainly, we are more than capable of providing assistance to you. It’s a given that your family members work outside the home for a minimum of 8 hours each day. Should a medical emergency arise, our support is available round the clock, 24/7. In addition to the help we offer outdoors, your family must also allocate time from their hectic routines, which inevitably impacts their work-life balance. Undoubtedly, you wouldn’t want that. By availing our dedicated services, you and your family can be liberated from worry and stress.
A.24X7 medical emergency management
We provide 24×7 dedicated support center for any medical emergencies in any hour of the day, a dedicated phone number that is active for 24X7. In case of an emergency reported, our team will take immediate action.
- Human support for medical emergency
Our emergency team stays equipped and prepared round the clock for any medical emergency, coordinates ambulance and assures fastest hospitalization. Beside that, we keep our members’ medical history and prescriptions handy so that it accelerates the course of action.
- Dedicated Care Responder
A dedicated PU PAL takes care of the elderly. This is the same person who visits them regularly and calls the assigned members throughout their membership. He/she will be the one point contact for the elders.
- Regular Care Calls
The assigned care responders call the elders regularly and monitor their wellbeing. They also act as a companion for the elderly as they often need people around them who can hear them and talk to them. From booking an appointment or booking a lab test to looking for a house-help, our care responder will be there with a solution.
- Monthly Care Visits
Our assigned care responders will pay a visit twice every month to check the wellbeing and mobility of the elderly. They also check vitals during these visits and spend some quality time with the elders.
- Regular checks of BP, Blood Sugar at home.
We keep a record of basic health vitals like Blood pressure, blood sugar, Oxygen saturation, pulse rate etc. The care responder who pays a visit twice every month at elders place, checks all their vitals and keep a track of it. The vitals are checked in an interval of 15 days so that if there is any abnormality seen, we can consult the doctor immediately and prevent medical emergencies.
Sorry, only assistance during the emergency is not possible.
.Can I call you during the emergency?
If you are a member of our subscription plan then surely.
While CGHS offers health insurance services, we go above and beyond by providing the essential human support required during hospitalization to access CGHS benefits. We understand that obtaining medical reimbursement from them often involves a tedious process and lengthy waiting periods. However, our dedicated team will take care of all the necessary official work, ensuring a smoother experience for you.
FLAT 20% DISCOUNT ON ADDITIONAL SERVICES.
It usually takes 20-30mnts.
We have 24X7 coordination centre for emergency assistance can call that number.
Our HR team screen a bunch of people then we train them for 30 days after that recruit them accordingly.
You can pay through online mode or A/c payee cheque.
You can work with us. You can join our wide network of elders and socialize with them. Beside medical emergency is always unknown and unplanned.
We have established a dedicated customer care phone number where you can contact us directly or submit any service requests through your PU PAL. We understand that some seniors may not be fully comfortable with smartphones, so in addition to our app, we provide these alternative options to ensure accessibility for all.
As part of the membership process, we collect four preferences for hospitals and other necessary information, which is then stored in the member’s profile. This allows us to have the relevant information on hand. In the event that a specific hospital is unable to provide admission, we proceed to the next preference on the list to ensure appropriate care is provided.
We cannot give you guarantee of hospital admission but our entrusted network never get refused by the hospitals.
No, they don’t as it is not our service industry.
Yes, you can avail the accompany service during the out of station but for that you have to pre-book the service atleast 7 days prior.
Yes, if you are our member.
Sorry, we don’t provide house help, that’s not our service industry.
Yes, we can arrange/deploy NURSE/PHYSIOTHERAPIST, DRESSER, and PHELBOTOMIST at home.
Yes, we can arrange our empanelled General Physician visit at your home
We are at Saltlake ,BL 51,Sector 2,Kolkata 700091.You can pay a visit any day between Mon-Fri, at 11am-7pm.